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Finesse API with CCX: How to show Email/Chat & CUIC Live Data Gadgets in .NET app?

Question asked by Jonathan Schulenberg on Aug 3, 2015
Latest reply on Sep 7, 2016 by dekwan

I have a customer who is leveraging the Finesse API in their .NET application instead of the default Finesse OpenSocial web UI. They want to display Live Data that would normally be shown within OpenSocial gadgets of Finesse as well as show the Email/Chat gadget that is used to handle SocialMiner-based email and chat contacts.

I'm a bit at a loss for where to start on this front. Can anyone give me a little guidance on where to point them?