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Unable to Login to Sandbox UCCE Finesse Environment

Question asked by daniel.picksley1 on Jul 6, 2015
Latest reply on Jul 8, 2015 by daniel.picksley1

I have reserved a session on the sandbox and would like to login to the Finesse server using the credentials, 1000, 1000, 1000.


When entering the credentials shown the connection times out with an error.


The sign-in process is taking longer than expected.


On reading other posts, it suggests the server may need a reboot.


Can this be done, since I don't have long left on the session.