I'm still having trouble with connecting our CTI application to the side B within the Contact center sanbox. I've validated that the services are up and running on the both ProggerA and ProggerB.
I then tested the Finesse server as described in the LAB docs "http://10.10.20.60/desktop/container ID:1000 PWD:1000 Extn:1000" but it looks like its off line as well in that I'm getting an error - taking too long to connect.
Could you please check over the lab and confirm that Finesse agents are working. Then run a simple test that validates that Finesse fails from side A to Side B when side A is turned off.
Could you also extend our sandbox for another week as it does not look like I will be able to complete our tests as planned.