0 Replies Latest reply on Jun 25, 2015 2:35 PM by alain.florencie

    enabling additional services




      I'm developping third party recording application through  JTAPI interface.

      i'm running a collaboration lab 10.5, i have 3 externals Cisco 6941 SCCP phones.

      All 3 phones are registered and i can dial between them.


      The only softkeys available are redial,new Call and fwrdAll (working fine) i would like to test other types of call forwarding (busy,no reply.) , conference calls and hold/park.


      i creates a new  softkey Template for a particular phone but i'm unable to add anything..

      even by choosing a hardkey Template (Standard template for phones - features (Hold, Transfer, etc.) on hardkeys) ,  the buttons on the phone (not the softkeys) don't do anything.


      Is it a limitation of the sandbox CUCM?

      or am I doing something wrong?