AnsweredAssumed Answered

CUIC Gadget for Finesse

Question asked by IEHPCISCO on Jun 12, 2015
Latest reply on Jun 29, 2015 by ewindgat

Running CUIC Version:10.5(1) build 1 (10_5_1_10000_7) and Finesse Version 10.5


Hopefully this makes sense...


Is there a way to create a Agent Call Detail CUIC permalink report that can be used for each individual agent as a Gadget without the need to create multiple permalink reports? Let me know your thoughts.