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Get active Queue Name

Question asked by ThomasGunnar on May 29, 2015
Latest reply on May 29, 2015 by ThomasGunnar

Hey.

 

Which javascript function kan i use to get the QueueName of an active Call. In CAD the agent could see which queue the call was coming from, but they can't see it in Finesse

 

As i can see in the js file i should be able to make a call something like this

 

var QueueName = finesse.restservices.Queue.getName()

or

var QueueName = finesse.restservices.Queue.prototype.getName()

 

and should get the name of the queue - but none of these are returneing anything

 

Thanks

Thomas

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