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Relationship between Finesse & Jabber Agents

Question asked by absaar.javed on May 27, 2015
Latest reply on May 27, 2015 by tephipps


I am working with finesse and jabber to develop a chat solution, kindly guide me with the following queries:

  • Is there any relationship between finesse users/agents and jabber users/agents?
  • Can finesse agents be used to log into jabber and vice versa?
  • If not, than is there anyway to map a relationship between these two types of agents?