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Dynamic wrap-up code list

Question asked by mikemiubell on May 22, 2015
Latest reply on May 22, 2015 by ewindgat

Is it possible to create a gadget that will allow agent to select wrap up code from a list that will change depending on the skill group?

 

I was trying to make sense of Class finesse.restservices.WrapUpReason from java script library but all it provides is getlabel method...


Thanks!

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