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Finesse Queue Statistics

Question asked by mnour401917 on Apr 27, 2015
Latest reply on Apr 27, 2015 by tephipps

Hi All,

 

Just wondering if it is possible to change color of a queue based on the status of the queue, for example if there is no call in the queueto show green, 1 call on Queue to show Amber and if 2 or more calls on Queue to show Red.

 

Is this possible ? If yes is any ideas that can point me to the right direction ? Thanks

 

Regards

Nour

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