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Does a UCCX CTI Protocol Bridge Mode client application work on UCCE and PCCE?

Question asked by dvsEngCisco on Apr 8, 2015
Latest reply on Apr 30, 2015 by rakotti



We developed a Bridge Mode client application using the UCCX CTI protocol to obtain a call's CSQID.
The UCCX CTI protocol appears to be similar to CTI Server protocol (Cisco GED-188).
Can we use this application with UCCE and PCCE?

If not, which API should we use for UCCE and PCCE to obtain a call's queue/skill?


Thank you.