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Does a UCCX CTI Protocol Bridge Mode client application work on UCCE and PCCE?

Question asked by dvsEngCisco on Apr 8, 2015
Latest reply on Apr 30, 2015 by rakotti

Hello,

 

We developed a Bridge Mode client application using the UCCX CTI protocol to obtain a call's CSQID.
The UCCX CTI protocol appears to be similar to CTI Server protocol (Cisco GED-188).
Can we use this application with UCCE and PCCE?

If not, which API should we use for UCCE and PCCE to obtain a call's queue/skill?

 

Thank you.

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