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Finesse chat support

Question asked by adrian_krolikowski1 on Apr 3, 2015
Latest reply on May 19, 2015 by rafael.beier

I must open some web site when new chat message is comming. But Finesse with UCCE not suppport chatting, so I added eGain gadget to Finesse. How can I do that? Maybe eGain gadget support that or someone has any idea?