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Install a 3rdParty Gadget on Finesse Server OR Separate Application Server

Question asked by absaar.javed on Mar 13, 2015
Latest reply on Mar 16, 2015 by ewindgat


Kindly provide some guidance on the following queries:

  • What is preferable/CISCO recommended mode of installing 3rdParty Gadgets on Finesse i.e. should we use Finesse Server OR a Separate Application Server e.g. tomcat/jetty/IIS to install a 3rdParty Gadget for CISCO Finesse?
  • What are pros and cons of both installations?
  • Is there any redundancy mechanism possible, if an external server hosting a Finesse Gadget goes down and unable to serve the .xml file of Gadget?

Thanks an anticipation.