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Can Finesse Team Performance not display agents that are in logout state?

Question asked by thaidang9 on Feb 23, 2015
Latest reply on Mar 3, 2015 by ewindgat


Is there a way to prevent Cisco Finesse Team Performance from displaying agents that are not logged in?

It would be great if we have a capability to set a filter on agent state.   I know I can do it now with add live data from CUIC.

But I Iike the TeamPerformance.jsp display better.  I am currently running Cisco Finesse 10.5(1)