I'm using UCCX and thinking about migrating from CAD to Finesse. There is a corporate CRM which accepts HTTP events and draws web page on CAD integrated browser. How can move this to Finesse? I can configure browser pop action with URLs from HTTP events, this requires no changes on CRM side but on each action Finesse will create new popup and it is uncomfortably. I would like to see CRM page as a tab inside Finesse page but I have no clear vision how to update CRM page on triggered event.
Is there a best practice for this? Please point me in right direction.