10 Replies Latest reply on Feb 19, 2015 9:10 AM by daniel.pease

    Error when connecting device Jabber sample page




      I am currently trying to establish a video link using the sandbox environment and the sample.html page within the Jabber SDK. So far I have done the following:


      • Reserved the Sandbox environment
      • Downloaded the Jabber SDK
      • Installed the browser add ons
      • Connected to the VPN (supplied via email) via Cisco AnyConnect Secure Mobility Client
      • Deployed the Jabber SDK to enable the sample.html page to run
      • On the right hand side of the sample.html page I have successfully logged in using
        • User Name: user01
        • Password: cisco1234
        • CUCM:
        • Mode: Softphone


      This has now populated the Device drop down list with the value of CSFuser01 and enabled the Connect button.

      However, when I click the Connect button I get an error "Login Error eUnkown Failure".


      Any ideas?