AnsweredAssumed Answered

Error when connecting device Jabber sample page

Question asked by daniel.pease on Feb 11, 2015
Latest reply on Feb 19, 2015 by daniel.pease

Hi,

 

I am currently trying to establish a video link using the sandbox environment and the sample.html page within the Jabber SDK. So far I have done the following:

 

  • Reserved the Sandbox environment
  • Downloaded the Jabber SDK
  • Installed the browser add ons
  • Connected to the VPN (supplied via email) via Cisco AnyConnect Secure Mobility Client
  • Deployed the Jabber SDK to enable the sample.html page to run
  • On the right hand side of the sample.html page I have successfully logged in using
    • User Name: user01
    • Password: cisco1234
    • CUCM: 10.10.20.1
    • Mode: Softphone

 

This has now populated the Device drop down list with the value of CSFuser01 and enabled the Connect button.

However, when I click the Connect button I get an error "Login Error eUnkown Failure".

 

Any ideas?

 

Thanks

Dan

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