AnsweredAssumed Answered

Auto-answer setting on gadgets

Question asked by armandoramirez on Feb 5, 2015
Latest reply on Mar 4, 2015 by ewindgat

On Unified CCE Administrator Manage > Agent > Desk Settings. there's an option to configure Auto Answer.
How can my gadgets read that setting? are those settings available by the FinesseJavaScriptLibrary or is there any way to read/receive those settings?

Reference manual settings:
Packaged CCE Administration Guide for Release 9.0(x) - Manage Agents [Cisco Packaged Contact Center Enterprise] - Cisco