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Cannot record using MediaSense in sandbox

Question asked by beenaali8 on Jan 28, 2015
Latest reply on Mar 12, 2015 by beenaali8

How are we supposed to use the mediasense in the sandbox for recording video & audio? We tried making calls via jabber but none of the calls are archived. I tried the api to call an extension and record but the calls does not go through except for the extension that plays a video on call connect. But none of the calls gets recorded. Are we missing something or the sandbox is disabled to do any recording?