5 Replies Latest reply on Mar 12, 2015 5:31 PM by beenaali8

    Cannot record using MediaSense in sandbox


      How are we supposed to use the mediasense in the sandbox for recording video & audio? We tried making calls via jabber but none of the calls are archived. I tried the api to call an extension and record but the calls does not go through except for the extension that plays a video on call connect. But none of the calls gets recorded. Are we missing something or the sandbox is disabled to do any recording?