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Cisco UCCX 10.5 associatedDialogUri has no  value  for consult call

Question asked by asmita_jams on Jan 19, 2015
Latest reply on Jan 28, 2015 by ewindgat

In Cisco UCCX 10.5 the API http://finesseserver/finesse/api/User/Agent/Dialogs the response

contains no value for the tag associatedDialogUri for consult call dialog

 

But in UCCE 10.5 the API http://finesseserver/finesse/api/User/Agent/Dialogs the response

contains the primary call id  for the tag associatedDialogUri for consult call dialog

 

Why does UCCX 10.5 not show the associatedDialogUri value for consult call ???

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