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Automatically Call a Number with an Extension in Cisco Finesse?

Question asked by riesp on Jan 8, 2015
Latest reply on Mar 3, 2015 by ewindgat

Hi

 

how can I automatically dial a phone number with an extension using the Cisco Finesse API?


E.g. I would like to dial company phone 555-1122 and extension 1234.


Can I include a special character like a comma (,) to insert a pause? Then I could use the string "5551122,1234"

 

Thanks,

Pat

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