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How to hook Jabber SDK basic-chat demo to Devnet Sandbox?

Question asked by jimciesla on Dec 11, 2014
Latest reply on Feb 25, 2015 by travwill

I recently was attempting to hook the Jabber SDK Basic Chat Demo into a Devnet Sandbox. I performed the steps outlined below:


  1. Reserved "Collaboration 9.1 Lab" environment.
  2. Received 3 emails as follows:
    • Reservation 'Collaboration 9.1 Lab' started at ....
    • DevNet Sandbox Lab is Being Configured
    • DevNet Sandbox Lab Available    
  3. The last email, "DevNet Sandbox Lab Available" provides a link which will launch or install Cisco Anyconnect VPN client as well as credentials. I installed Cisco Anyconnect VPN and connected with the provided credentials.
  4. I then attempt to run both the basic-chat.html and basicChatDemo.html. For the username and password I use user01/cisco1234 and user02/cisco1234 as provided here
  5. The code in the sdk samples specifies the domain and BOSH url as:

   var demoConfig = {

                domain: "", //the domain specified for your CUP server

                httpBindingURL: "http://cup02:7335/httpbinding", //the BOSH url for your server

                unsecureAllowed: true //unsecureAllowed should be true if plaintext authentication is allowed over unencrypted or unsecured                     HTTP channels


When I run the sample code I get "Could not connect: <stream:error xmlns:stream=""><service-unavailable xmlns="urn:ietf:params:xml:ns:xmpp-streams"/></stream:error>".  Per other discussions I also tried httpBindingURL: and I tried pinging these as well without success. Any suggestions would be greatly appreciated.