6 Replies Latest reply on Dec 9, 2014 1:40 PM by jokearns

    Can't access servers for Jabber Guest Lab

    vdscastro

      Hi,

       

      I can't access the servers, I already reserved a lab, I got a ping for IPs, but I can't connect it, even the 10.10.20.1 web access (Cisco Unified CM Administration). And more one thing weird, the credentials of attributes, the username seems to be password and the opposite too. I put the domain\username, but nothing.

      I tried access via mstsc too, but no success.

       

      Thanks,

       

      Víctor Castro

        • 1. Re: Can't access servers for Jabber Guest Lab
          jokearns


          Hi,

           

          I have just checked access to your lab and its seems fine:

           

          https://64.103.37.21/rave03

           

          Are you sure that the IP address scheme of your LAN is not interfering with the VPN? Anyconnect will give you a 192.168.203.x address.

           

          Not sure exactly what you mean by the password/username. can you explain further? is this in the access email you get?

           

          Joe

          • 2. Re: Can't access servers for Jabber Guest Lab
            vdscastro

            Hi Joe,

             

            Sincerely I don’t know about if my LAN is interfering with the VPN.

             

             

             

            I have another doubt, on flie “basicChatDemo.html” what username and password Should I use?

             

            I tried use all username and password that I found, and I don’t know if I have to create one or no.

             

            I hope that you can help me.

             

            I’m very newbie on Cisco world, I’m a C# developer, and this is the first contact with Cisco’s API.

             

            Thank you very much.

             

             

            Atenciosamente,

             

            Victor Castro

            Desenvolvimento de Aplicações

             

             

             

            [Descrição: Descrição: Descrição: Descrição: cid:image003.png@01CD47C5.120354B0]

             

            Av. Paulista, 1106 – 11º andar

            01310-914 São Paulo – SP

            Tel.: 55 11 2103-1800 | Fax: 55 11 2103-1633

            wittel.com

             

             

             

            <http://twitter.com/WittelBrasil>"Esta mensagem é endereçada exclusivamente à(s) pessoa(s) e/ou instituições acima indicadas e pode conter informações confidenciais, particulares ou privilegiadas. O uso dessas informações por pessoas não autorizadas está sujeito às penas da lei."

            "This message is intended only for the named person's and/or entity's use and may contain confidential, proprietary or legally privileged information. The misuse of the information contained herein is subject to legal penalties."

             

            "This message is intended only for the named person's and/or entity's use and may contain confidential, proprietary or legally privileged information. The misuse of the information contained herein is subject to legal penalties."

             

            De: Joseph Kearns

            Enviada em: segunda-feira, 8 de dezembro de 2014 16:24

            Para: Victor Castro

            Assunto: Re:  - Can't access servers for Jabber Guest Lab

             

            Cisco Communities <https://communities.cisco.com/>

             

             

            Can't access servers for Jabber Guest Lab

             

            reply from Joseph Kearns<https://communities.cisco.com/people/jokearns> in Developer > DevNet Sandbox - View the full discussion<https://communities.cisco.com/message/169965#169965>

            • 3. Re: Can't access servers for Jabber Guest Lab
              jokearns

              Hi Victor,

               

              I see today that your reservation has run out. You need to go back into the Sandbox portal and book a new lab. Please book it for up to 7 days.

               

              Also, can you send me the link to this the basicChatDemo.html page. It may be an old site that needs to be updated. Also, if your are interested in IM /Presence chat, you need to book a CUCM 9.1 or 10.5 lab.

               

              Am happy to help you out. Please book a new lab and we can take it from there.

               

              Joe

              • 4. Re: Can't access servers for Jabber Guest Lab
                vdscastro

                Hi Joe,

                 

                I booked 7 days as you said.

                 

                The link of that page is “https://developer.cisco.com/fileMedia/download/cd9d51bc-d423-4ff6-b611-4dadf9a893ab”, and like I said, I don’t know what I have to use.

                 

                You told me that I need to use CUCM, I tried but, I have permission to use just one reservation per time.

                 

                I believe that “basicchatdemo” is what I need to build a new integration. Or am I wrong?

                 

                Once the reservation is available, I’ll send to you.

                 

                And Joe, thank you very much for your help and patience.

                 

                Atenciosamente,

                 

                Victor Castro

                Desenvolvimento de Aplicações

                 

                 

                 

                [Descrição: Descrição: Descrição: Descrição: cid:image003.png@01CD47C5.120354B0]

                 

                Av. Paulista, 1106 – 11º andar

                01310-914 São Paulo – SP

                Tel.: 55 11 2103-1800 | Fax: 55 11 2103-1633

                wittel.com

                 

                 

                 

                <http://twitter.com/WittelBrasil>"Esta mensagem é endereçada exclusivamente à(s) pessoa(s) e/ou instituições acima indicadas e pode conter informações confidenciais, particulares ou privilegiadas. O uso dessas informações por pessoas não autorizadas está sujeito às penas da lei."

                "This message is intended only for the named person's and/or entity's use and may contain confidential, proprietary or legally privileged information. The misuse of the information contained herein is subject to legal penalties."

                 

                "This message is intended only for the named person's and/or entity's use and may contain confidential, proprietary or legally privileged information. The misuse of the information contained herein is subject to legal penalties."

                 

                De: Joseph Kearns

                Enviada em: terça-feira, 9 de dezembro de 2014 09:52

                Para: Victor Castro

                Assunto: Re:  - Can't access servers for Jabber Guest Lab

                 

                Cisco Communities <https://communities.cisco.com/>

                 

                 

                Can't access servers for Jabber Guest Lab

                 

                reply from Joseph Kearns<https://communities.cisco.com/people/jokearns> in Developer > DevNet Sandbox - View the full discussion<https://communities.cisco.com/message/170008#170008>

                • 5. Re: Can't access servers for Jabber Guest Lab
                  vdscastro

                  My reservation is https://64.103.37.21/rave13

                   

                   

                  Atenciosamente,

                   

                  Victor Castro

                  Desenvolvimento de Aplicações

                   

                   

                   

                  [Descrição: Descrição: Descrição: Descrição: cid:image003.png@01CD47C5.120354B0]

                   

                  Av. Paulista, 1106 – 11º andar

                  01310-914 São Paulo – SP

                  Tel.: 55 11 2103-1800 | Fax: 55 11 2103-1633

                  wittel.com

                   

                   

                   

                  <http://twitter.com/WittelBrasil>"Esta mensagem é endereçada exclusivamente à(s) pessoa(s) e/ou instituições acima indicadas e pode conter informações confidenciais, particulares ou privilegiadas. O uso dessas informações por pessoas não autorizadas está sujeito às penas da lei."

                  "This message is intended only for the named person's and/or entity's use and may contain confidential, proprietary or legally privileged information. The misuse of the information contained herein is subject to legal penalties."

                   

                  "This message is intended only for the named person's and/or entity's use and may contain confidential, proprietary or legally privileged information. The misuse of the information contained herein is subject to legal penalties."

                   

                  De: Victor Castro

                  Enviada em: terça-feira, 9 de dezembro de 2014 11:30

                  Para: 'jive-1643580372-5i9f-2-3n6g@cisco-marketing.hosted.jivesoftware.com'

                  Assunto: RES:  - Can't access servers for Jabber Guest Lab

                   

                  Hi Joe,

                   

                  I booked 7 days as you said.

                   

                  The link of that page is “https://developer.cisco.com/fileMedia/download/cd9d51bc-d423-4ff6-b611-4dadf9a893ab”, and like I said, I don’t know what I have to use.

                   

                  You told me that I need to use CUCM, I tried but, I have permission to use just one reservation per time.

                   

                  I believe that “basicchatdemo” is what I need to build a new integration. Or am I wrong?

                   

                  Once the reservation is available, I’ll send to you.

                   

                  And Joe, thank you very much for your help and patience.

                   

                  Atenciosamente,

                   

                  Victor Castro

                  Desenvolvimento de Aplicações

                   

                   

                   

                  [Descrição: Descrição: Descrição: Descrição: cid:image003.png@01CD47C5.120354B0]

                   

                  Av. Paulista, 1106 – 11º andar

                  01310-914 São Paulo – SP

                  Tel.: 55 11 2103-1800 | Fax: 55 11 2103-1633

                  wittel.com

                   

                   

                   

                  <http://twitter.com/WittelBrasil>"Esta mensagem é endereçada exclusivamente à(s) pessoa(s) e/ou instituições acima indicadas e pode conter informações confidenciais, particulares ou privilegiadas. O uso dessas informações por pessoas não autorizadas está sujeito às penas da lei."

                  "This message is intended only for the named person's and/or entity's use and may contain confidential, proprietary or legally privileged information. The misuse of the information contained herein is subject to legal penalties."

                   

                  "This message is intended only for the named person's and/or entity's use and may contain confidential, proprietary or legally privileged information. The misuse of the information contained herein is subject to legal penalties."

                   

                  De: Joseph Kearns

                  Enviada em: terça-feira, 9 de dezembro de 2014 09:52

                  Para: Victor Castro

                  Assunto: Re:  - Can't access servers for Jabber Guest Lab

                   

                  Cisco Communities <https://communities.cisco.com/>

                   

                   

                  Can't access servers for Jabber Guest Lab

                   

                  reply from Joseph Kearns<https://communities.cisco.com/people/jokearns> in Developer > DevNet Sandbox - View the full discussion<https://communities.cisco.com/message/170008#170008>

                  • 6. Re: Can't access servers for Jabber Guest Lab
                    jokearns

                    Hi,


                    I see your active reservation.

                     

                    I cannot seem to access that link. Is there another page you can point me to describe what you want to do?

                     

                    joe