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Where is the email with connection details?

Question asked by on Nov 10, 2014
Latest reply on Nov 10, 2014 by

I started a new sandbox last Friday (its now Monday) and I can see the sandbox and the devices inside it but I have yet to receive the email informing me how to connect to it?


What do I do?


The "Reservation Instructions" state:


     3) You will receive an email when the lab is being initialized and then a email when it is ready containing access information.


     4) Connect to and enter the user credentials provided to in the email to download the VPN client and connect to the Sandbox.