AnsweredAssumed Answered

play announcement to external caller

Question asked by eike.scholz-janotte on Oct 8, 2014
Latest reply on Nov 30, 2016 by mstover



we use curri  to play an announcement to the caller when someone calls in. Something like "you call outside business hours plaese call again.." just a simple play and disconnect.

So here is the strange problem. When we call internally the translation pattern the announcement is played fine, but when an external incoming call hits the translation pattern we hear nothing.

It seems that sometimes the call stays connected for the time as the announcement is played and get disconnected. All configuration seems to be correct and we changed already all settings that way that G711 is used since we have no PVDM's available.


Thats what we sent back

<?xml encoding="UTF-8" version="1.0"?>
 <Obligation FulfillOn="Permit" ObligationId="urn:cisco:xacml:policy-attribute">
   <AttributeAssignment AttributeId="Policy:simplecontinue">
    <AttributeValue DataType="">&lt;cixml ver="1.0"&gt;&lt;reject&gt;&lt;announce identification="RecordingWarning_00038"/&gt;&lt;/reject&gt; &lt;/cixml&gt;</AttributeValue>


So I guess there is something on CUCM but what!?

CUCM versions tested 10.5 and 10.0


Any idea is welcome...