AnsweredAssumed Answered

How to setupn Outbound?

Question asked by andy.hslee on Sep 20, 2014
Latest reply on Sep 22, 2014 by ggeorgew


I would like to have some guide in setup outbound campaign but I am not so familiarize in configuration. I use below system

UCCX 10.5

Finesse 10.5

Call Manager 10

I take reference to UCCX admin guide , I setup a direct preview dialing outbound campaign, In Subsystems > Outbound > General, I configure normally, and I added a simple outbound campaign. That’s it.

Is there anything I missed and I should configure in Call Manager or Voice Gateway? Could I get some guide. Thank you very much!