AnsweredAssumed Answered

How to setupn Outbound?

Question asked by andy.hslee on Sep 20, 2014
Latest reply on Sep 22, 2014 by ggeorgew

Hello,


I would like to have some guide in setup outbound campaign but I am not so familiarize in configuration. I use below system


UCCX 10.5

Finesse 10.5

Call Manager 10


I take reference to UCCX admin guide , I setup a direct preview dialing outbound campaign, In Subsystems > Outbound > General, I configure normally, and I added a simple outbound campaign. That’s it.


Is there anything I missed and I should configure in Call Manager or Voice Gateway? Could I get some guide. Thank you very much!


Andy

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