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Are there any agent gadgets that show their personal statistics

Question asked by mikemiubell on Sep 17, 2014
Latest reply on Jun 22, 2016 by marialourdescamba

Hello,

 

With Cisco Agent Desktop, each agent could view their queue related real-time/historical statistics, as well as their personal statistics.

 

In Finesse, I can utilize CUIC Sample Gadget and create a permalink for the queue related statistics.  Is it possible to show an agent's personal statistics as well?

 

Thank you!

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