AnsweredAssumed Answered

Is there any best practice on using REST API for UCCX o/b? - Frequency?

Question asked by pnammalwar on Sep 11, 2014
Latest reply on Sep 15, 2014 by jyjoshi

Is there any best practice on how frequently REST API can be used to feed the UCCX Outbound Dialer campaign records during the day?

For e.g., the customer has been using REST API to feed records every 10 minutes.

Is this okay? is there any limitation on UCCX 10x. on how often it can accept records from REST API for Campaigns?

 

-Purush

Outcomes