AnsweredAssumed Answered

Post Survey on UCCX 10

Question asked by hamed1900 on Aug 13, 2014
Latest reply on Oct 31, 2016 by yavuzsab

In CAD, we had modified the "end" button, so as soon Agent pressed the "end" it would dial another trigger, so the caller could participate in the survey. In Finesse we cannot do it, Cisco moved backward in few things with Finesse.

 

Has anyone got any idea how we can implement it?

 

Thanks,

 

Hamed

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