Could you help me on this? Thanks.
For Packaged Call Center Enterprise(PCCE), what Cisco Live Data Reports are included? I need the name of the report and the definition.
I suggest you post your question in the CUIC Reporting forum here
Did you get the answer?
PCCE 10.5/11.0 includes all 4 Real Time reports that are currently available on Live Data.
Retrieving data ...