problem forwarding DID call to external PSTN number

Discussion created by on Aug 18, 2009
Latest reply on Aug 20, 2009 by mdaftary

Hi all - I've got a block of 20 DIDs.  one of them i need to forward to an external fax number.  here's myephone config:


ephone-dn 24

number 4XXX secondary 415XXXXXXX

call-forward all 9XXXXXXX#

hold-alert 30 originator


something is not right w/ this however..when i dial the DID the call just rings and rings and is never transferred to my PSTN fax line.

what am i missing?  thanks!