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How to change ordered LIC-CUCM-9X-BAS-A to LIC-CUCM-9X-ENH-A

Question asked by incomf_lankey on Jun 11, 2014
Latest reply on Feb 19, 2016 by kelli.glass

Could anyone throw the light to Cisco licensing. We bought 2 LIC-CUCM-9X-BAS-A and then understood, that we need LIC-CUCM-9X-ENH-A (not BASIC lic). So is it possible to change Basic to Enh?

 

Our wrong order:

 

Cisco UC Phone 6961  Charcoal  Standard Handset (CP-6961-C-K9=)

2

Top Level SKU For 9.x/10.x User License - eDelivery (R-UCL-UCM-LIC-K9)

1

UCM 9X/10X PAK (UCM-PAK)

1

UC Manager-9.x Basic Single User-Under 1K (LIC-CUCM-9X-BAS-A)

2

CUCM  Software Version 9.X Unrestricted (CUCM-VERS-9.X-XU)

1

SMARTNET 8X5XNBD Cisco Unified IP Phone 6961 Char STD (CON-SNT-61CK)

2

ESSENTIAL SW Top Level SKU For 9. (CON-ESW-RUCLUCK9)

1

ESSENTIAL SW UC Manager-9.x Basic (CON-ESW-LICCBASA)

2

 

 

correct specisication:

      

R-UCL-UCM-LIC-K9Top Level SKU For 9.x/10.x User License - eDelivery1
LIC-CUCM-9X-ENH-AUC Manager-9.x Enhanced Single User-Under 1K2
CUCM-VERS-9.X-XUCUCM  Software Version 9.X Unrestricted1
LIC-CUCM-9X-ENHUC Manager Enhanced 9.x License2
UCM-PAKUCM 9X/10X PAK1

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