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CSQ Modify: Convert SKILL_GROUP to RESOURCE_GROUP

Question asked by Samuel Womack on May 11, 2014
Latest reply on May 14, 2014 by dlender

I'm trying to Modify a CSQ that is currently SKILL_GROUP based to RESOURCE_GROUP based. However I'm getting a Server Error (HTTP 500). I can't modify using POSTMAN in Chrome as well. Is this a Defect or Expected Behavior? (as an aside, I'm not sure what organization would go from skill to resource group..but when designing my app a user might want to do this just to test its capabilities). And as an aside, the the CSQ is currently RESOURCE_GROUP I can Modify it to SKILL_GROUP..

 

Version I'm testing with is UCCX 10.0.1.10000-56

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