Hi,

     I am uploading  Contacts to campaign using  uccx 10.5 rest api. It works fine. all contacts are sending to dialer. after the call is completed contacts are cleared from dialer.  I need some classrifications

    1. How to Get list of completed Calls/answered Calls. ( based on my understanding after completing the outbound call the list is cleared from uccx campaign contacts).

     2. how to Get the list of contacts for rescheduling ( customer not attended this call , busy , Callback ).

I am using Fineese agent desktop.

Thanks