is possible on UCCX assign / unassign skills to an Agent through API ?
I found the way to read the skills, but I need assign to an Agent.
Best Regards Kandy
Yes, this is possible and can be done by modifying the skillMap attribute for the Resource object.
You could first use the http GET to get the existing resource object and then
use http PUT to modify the resource object with the updated skillMap.
Please refer Page 117 & 118 of the API Developers Guide
Retrieving data ...