AnsweredAssumed Answered

Cisco Unity Connection call transfer

Question asked by abattard1 on Mar 5, 2014
Latest reply on Mar 7, 2014 by adaily

I have setup an alternate greeting stating to the caller to please hold while we transfer your call.  I wanted to see how I can set this call to forward to an extension (CTI Route Point) in CUCM without any caller input.  From the greetings page of the system call handler I dont have the same options as I do when going to the caller input section.


Thanks in advanced.