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Login in Extension Mobility

Question asked by KandyOtero on Feb 10, 2014
Latest reply on Feb 10, 2014 by KandyOtero

Hi

 

I'm working to develop a CRM connected to Finesse (UCCX10), our agents must make a login in Extension Mobility (UCCM 9.1).

Reading the Finesse documentation, I found how can make a login on UCCX but i don´t found how must make a login in UCCM.

 

Is possible with Finesse?

 

My agents flow are:

 

1) Login on Extension Mobility

2) Login on UCCX

3) Activate to begin receive calls

 

Best Regards

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