now that I'm having 3 open issues I'm wondering a bit what the purpose of this forums is. Is this just meant as a means to let customers waste their time, writing down their problems for the public, or is there some help/assistance in the pipe?
Not quite sure. I got some hints from Tom Semple (thanks for this), but there are a lot of more problems waiting for some answers.
Please let me know, what your experience is. If it is all about wasting time, then I would find other ways to do this.