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Outbound dialing with UCCX 8.5

Question asked by yogeshkumarlog on Jan 31, 2014
Latest reply on Jan 31, 2014 by dlender

Hi all,


I am working on UCCX 8.5 outbound option.

I understand that to accept outbound call I need to send SET_CALL_DATA_REQ to UCCX with BAResponse = Accept.

Can someone explain me how to set BAResponse = Accept. I mean which variable in the request do I apeend it, Call variable1-10, Named variable, Named array.

What will be the value of Accept? Will it be test only or there are some corresponding code for it?

It will be great if some one can write one set call data req method with all these variables.