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How to recover Missing speed dials Assistant Console Lost after DBreplication problems

Question asked by on Oct 16, 2013
Latest reply on Oct 16, 2013 by

         Hi everyone, 

Does anybody knows where i can recover lost speeddials (contacts) from Assistant Console (IPMA Solution)  in Call Manager Backups or RTMT files?

I have 1 cluster with 2 call managers 7.1.3  (PUB and SUB) , the phones registered to SUB and the IP of PUB configured in Assistant Console settings.

I had a problem with replication of database  between the 2 cucms ,  after i resolved the problem the IPMA solution start to work but some assistants lost part of their contacts in aplication , seems like they return to an old state , they not lost all , but some contacts (maybe the last added) .

My question is that i want to recover , somehow , the lost contacts , even in the "paper" format , in pub or sub.

I know tht i can restore the old database , but maybe the old database was corrupted because of dbreplication problems.

I read already the "Troubleshoot Missing Speed Dials Issue in IPMA   Document ID: 111006" :  

and its useful only to backup the actual contacts , not the missing ones.

Best Regards.