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IPCC License Pool

Question asked by richard.a on Jul 6, 2009
Latest reply on Jul 24, 2009 by richard.a

We have UCC Express version 7.0(1).   There are two different parts of our organization that have call center capabilities each with their own call control group. We have a total of 20 agent licenses. We need to be able to allocate 10 licenses to each group so one group doesn't use all of the available licenses. Is there a way to do this. We cannot find a way to do this in the management console.