fblackfire

CUE Licensing

Discussion created by fblackfire on Mar 15, 2013
Latest reply on Mar 16, 2013 by fblackfire

Hi,

 

we want to use a CUE 8.6 just for a very basic Auto Attendand Script, which forwards the caller to a hunt group or DN based on DTMF tones.

 

We don´t want to use any mailboxes.

 

1) Would the L-FL-CUE-PORT License be sufficient for this, or would we need the L-FL-CUE-IVR as well?

 

 

2) If we start with 2 licenses, i guess that the 3rd concurrent caller will get a busy signal. How can we detect/trace this "out of license" - conditions on the CUE? Is there a specific trace/debug command?

 

 

Thanks

 

Heinz

Outcomes