I am actually preparing a cientific document at my university and I have a lot of things to read.
So, I have chosen to right about Cisco Unified Communication Solution.
I will organize my document in chapters, but at first, I need this base, all material about Unified Communication, how did this concept started and why.
Which are the benefits of it and all this info.....etc
The second step, is to choose the best products of this UNIFIED COMMUNICATION Solution, how to choose, according to a specific case-study needs.
Please, send as many books/links as you find.
If are from different autors, would be better.
Can you help me on this??
Is very important for me.
Best regard and best wishes