AnsweredAssumed Answered

Historical Reporting tool Login Issue

Question asked by pillai_jamstech on Dec 10, 2012
Latest reply on Dec 10, 2012 by

The error occured while attempting to login to the tool.

Followed the Cisco Recommendation below:


The following has to be checked:-

HTTP proxy server
TCP port 6293 is blocked





Both checked, As the entire network uses Proxy Settings so added the UCCX Server as an exeption in the proxy Settings. for a day it worked well but again user experienced the same issue.


What can be the possibility that is preventing the user not able to login, Its intermittent.