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Need help understanding basic architectural concepts for Cisco Unified Communications infrastructure

Question asked by marcelomartineznyc on Dec 4, 2012
Latest reply on Feb 28, 2013 by marcelomartineznyc

We currently have a VCS-C & VCS-E video infrastructure deployed in our inviroment and will like to add Precense, IM and VoIP. What would be the first steps to take?