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How to use WebEx Connect Import to remove CUCMClusterName and cause SoftPhone tab to disappear.

Question asked by jbsheridan on Oct 23, 2012
Latest reply on Oct 23, 2012 by kelli.glass

I am trying to use the WebEx Connect Import feature to turn off the SoftPhone tab for a select list of users. I am hoping that I can specify the CUCMClusterName to something that is equivalent to manually setting CUCMClusterName to None (this removes the SoftPhone tab until a new valid CUCMClusterName is uploaded).

 

I have tried using: [ nothing, spaces, 'None', and ""] but all are rejected when the import runs. I am sure there is a correct value to represent "None" in the import, or how else would disable/enable in batches?

 

Can't load image of spreadesheet used to import but here's this:

WebExConnectImportNone.jpg

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