Auto Atendent Custom Script

Discussion created by cemerlino on Jun 20, 2012
Latest reply on Jun 21, 2012 by gomganes



My company is using the auto atendent with a dial by neam directory with the parameter of 'last name'


I would like to change the parameter to be souly the first name and possibly complete the user name of whomever the client is trying to reach.

The last name directiry is not working well with any of our clients and is very bad for business.  I appreciate the help.


Cole Johnson

Bronder Technical Services