Client want to use his existing licnces and give us a query to upgrade from 4.1(3) sr6 to latest avalaible version with there UCCX 4.0(5) to latest one all licence should be upgrade only.and need to use new Virtual eneviorment .
Sorry for the delay in responding to your post. I recommend you post this question to the Cisco Partner Collaboration Community https://communities.cisco.com/community/partner/collaboration for more directed assistance with your inquiry.
We encourage you to participate in the Cisco Collaboration Community where you can discuss and share information around collaboration topics and Cisco Collaboration Solutions, including business and IT requirements, industry trends, processes, culture/organization issues, and how collaboration can be used to transform businesses. If you are a partner or customer, you can also join the user group program to be eligible for member-only events and influence product direction.
We hope to hear from you again.
Moderator for the Cisco Collaboration Community.
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