AnsweredAssumed Answered

Remove "Are you Still there" from CUE IVR

Question asked by xiaoxiaosu on Mar 28, 2012
Latest reply on Oct 30, 2013 by victor.oshiro

             Our customer would like to remove the "are you still there" prompt while the Auto Attendant is waiting for caller’s input of choice but timed out.And  they also want that the call will  actively disconnect  when the caller  input an unkown number or the caller do not input any number in the middle of the conversation after 5s time out ,other than replay the Greetings and wait for caller input again.

             Hope someone can help me.Thank you very much!