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CUE script

Question asked by comfident on Mar 23, 2012
Latest reply on Mar 26, 2012 by nikhijos

Hi,

 

I am not very familar with CUE scripting and need for CUE 8.0.3 an AA script.

I would be very happy if someone could provide me a script acting this way:


.) The script uses the Schedule “systemschedule”.

.) Incoming calls within business hours:

  1. Play Welcome Prompt with file name Welcome.wav
  2. Transfer caller to B-ACD with extension 220

.) Incoming calls outside business hours

  1. Play Welcome Prompt with file name Welcome.wav
  2. Transfer caller to Voicemail GDM with extension 293

.) No Prompts must be used.

 

Thank you in advance!

 

Thomas

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