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Call Manager outbound call translation

Question asked by abattard1 on Feb 20, 2012
Latest reply on Feb 20, 2012 by heathrw

I am running call manager 8.5 and we have a gateway with a SIP trunk and also a PRI for all faxing.  I am looking for a way to have a user dial a 4-digit extension and that number be prepended with 9.XXX-XXXX to macth my outgoing route pattern.  This would send the calls out of our SIP trunk and hit an IVR with a dedicated PRi on it.

 

I have tried using a translation pattern and it does add the 9and the 7-digit number, but that is not matching my route patterns causing the calls to fail.  Anyone know of a way to do this?

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