UCM IT Hotline

Discussion created by evangelion_0 on Dec 19, 2011
Latest reply on Dec 21, 2011 by Srinivasan Kilambi

I need to create a IT Hotline so that users can dial in (inside or outside)  for IT support. When they call, it will ring 3 helpdesk's cell phone directly. I need to know where should I implement and any documentation.


I am using UCM and Unity 7.0.